1. Who We Are
This website is operated by Ohm.Haus ("we," "us," or "our"). We are an organizational systems and label brand. Our website address is
www.Ohm.Haus. Our registered business address is: 5990 University Boulevard #12-237, Moon Township, PA 15108. You can contact us at: hello@ohm.haus
 
If you are located in the European Union or United Kingdom, Ohm.Haus is the data controller responsible for your personal data under the
General Data Protection Regulation (GDPR) and UK GDPR.
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2. What Data We Collect and Why
a. Information You Give Us Directly

• Order information: When you make a purchase, we collect your name, billing and shipping address, email address, phone number, andpayment information. Payment card data is processed securely by our payment processor (Shopify Payments / Stripe) and is never stored on our servers.

• Email sign-ups: When you subscribe to the Weekly Flow Guide or download the Signal Audit Workbook, we collect your email address. Legal basis (GDPR): consent.

• Account creation: If you create an account, we collect your name, email address, and password (stored in encrypted form).

• Contact forms: When you contact us, we collect your name, email address, and the content of your message.

 
b. Information Collected Automatically

• Usage data: Pages visited, time spent, referring URLs, browser type, device type, and IP address.

• Cookies and tracking: We use cookies and similar technologies as described in our Cookie Policy (Section 8 below).

 
c. Information from Third Parties

• If you connect via social media (Instagram, Facebook, Pinterest, TikTok), we may receive basic profile information consistent with yourprivacy settings on those platforms.

 
3. How We Use Your Information
We use your personal data to:

• Process and fulfill your orders, including sending order confirmations and shipping notifications

• Send the Weekly Flow Guide email and other content you have subscribed to

• Deliver digital downloads (Signal Audit Workbook, Seasonal Calibration Kit, etc.) you have purchased or signed up for

• Respond to your customer service enquiries

• Improve our website, products, and services

• Prevent fraud and maintain security

• Comply with legal obligations

• Send marketing communications — only with your explicit consent, which you may withdraw at any time

 
4. Legal Bases for Processing (GDPR)
For visitors in the EU and UK, we process your data under the following legal bases:

• Contract: Processing necessary to fulfill your order or provide services you have requested

• Legitimate interests: Improving our website and preventing fraud, where these interests are not overridden by your rights

• Consent: Email marketing communications, non-essential cookies, and analytics — you may withdraw consent at any time

• Legal obligation: Where we are required to process data to comply with law

 
5. How We Share Your Information
We do not sell your personal data. We share your data only with:

• Service providers: Shopify (ecommerce platform), Klaviyo (email marketing), shipping carriers (UPS, FedEx, USPS,Royal Mail, or equivalent), payment processors (Stripe / Shopify Payments)

• Analytics providers: Google Analytics (with IP anonymization enabled where required) — subject to your cookie consent

• Legal authorities: Where required by law, court order, or to protect our legal rights

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Where we transfer data outside the EU/UK (e.g., to US-based service providers), we ensure appropriate safeguards are in place, including
Standard Contractual Clauses (SCCs) approved by the European Commission.
 
6. How Long We Keep Your Data

• Order records: 7 years (legal/tax requirements)

• Email subscribers: Until you unsubscribe, or we stop operating the list

• Customer accounts: Until you request deletion

• Contact enquiries: 3 years

• Analytics data: 26 months (Google Analytics default)

 
7. Your Rights
Depending on where you are located, you have some or all of the following rights regarding your personal data:

• Right to access: Request a copy of the data we hold about you

• Right to rectification: Ask us to correct inaccurate data

• Right to erasure ("right to be forgotten"): Ask us to delete your data, subject to legal retention obligations

• Right to restrict processing: Ask us to limit how we use your data

• Right to data portability: Receive your data in a portable format

• Right to object: Object to processing based on legitimate interests or for direct marketing

• Right to withdraw consent: Withdraw consent for marketing or non-essential cookies at any time, without affecting the lawfulness of prior processing

• Right to complain: Lodge a complaint with your local data protection authority (in the EU: your national DPA; in the UK: the Information Commissioner's Office at ico.org.uk; in the US: relevant state authorities)

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To exercise any of these rights, contact us at privacy@ohm.haus. We will respond within 30 days (or 72 hours for data breach notifications).
 
8. Cookies
We use cookies to operate our website, analyze traffic, and — with your consent — to serve personalized advertising. See the Cookie Consent
section (Document 06) for full details and your opt-in/opt-out choices. You can manage your cookie preferences at any time via the cookie settings link in our website footer.
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9. Children's Privacy
Our website and products are not directed at children under 16 years of age (or under 13 in the US). We do not knowingly collect personal data
from children. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, where
changes are material, notify you by email or by a prominent notice on our website.
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11. Contact Us
For privacy-related questions, requests, or complaints: privacy@ohm.haus
Ohm.Haus · 5990 University Boulevard #12-237, Moon Township, PA 15108